Driving AI Adoption and Enterprise Impact in Contact Centers

Fractional BD leadership for growth-stage AI companies selling into contact centers and customer service

I work with Systems Integrators and early-stage AI companies to align real market demand with deployable AI solutions in customer experience.

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How I Work

OPEN THE RIGHT DOORS

I bring existing relationships with the CCaaS platforms — Genesys, AWS Connect, NICE, Avaya — and the global SIs who influence enterprise vendor selection. You get access to conversations that would take years to build from scratch.

Build the Channel MotioN

I help you figure out where your product fits in the CCaaS and SI ecosystem, sharpen your positioning for channel buyers, and build the partner strategy that creates repeatable pipeline — not one-off deals.

CLOSE THE FIRST PARTNERSHIPS

I stay in the deals — running partner conversations, navigating procurement, and landing the first signed relationships that become the foundation for your commercial motion before you're ready to hire full-time

Who I Work With

I work with seed and Series A AI companies that sell into contact centers and customer service — companies with a strong product and early traction that need to accelerate enterprise and channel pipeline before they're ready to hire a full-time sales leader. If founder-led sales is no longer enough and the CCaaS and SI channel is still untapped, that's where I come in.

For Systems Integrators

Helping SIs clarify where AI is actually delivering leverage in contact center transformations — especially around containment, SLA protection, evaluation discipline, and vendor selection.